Victim Compensation Program (VCP) Online Access Technical Solution

The Office for Victims of Crime is committed to enhancing the nation’s capacity to assist crime victims and provide leadership in changing attitudes, policies, and practices to promote justice and healing for all victims of crime. Through the Vision 21: Advancing the Use of Technology to Assist Victims of Crime solicitation, OVC seeks to support organizations which demonstrate innovative strategies to create, expand, or enhance the use of technology initiatives on a national or nationally replicable scale to improve response, services, and access for victims of crime. OVC will support projects across a variety of technology platforms that could include, but are not limited to: 1) the development of new national app(s) or creation of another technology platform designed to serve victims of crime, including updating and maintenance for the length of the award; 2) the development of regionally focused app(s) or creation of another technology platform designed to serve victims of crime; or 3) the expansion or enhancement of existing services and/or hotlines on digital, online, or text platforms or an app that uses technology to provide services, referrals, tools, and information to victims of crime.

With this award, the Helping Establish Assistance Resource Team (HEART) will create and implement the “Victim of Crime Program (VCP) Online Access” technology solution for the Oklahoma Crime Victims Compensation (OCVC) program and demonstrate that the technology solution can be scaled for nationwide replication. The technology solution is a software package that provides victim web access allowing submission of a compensation application, bills, and other required documents, viewing submitted documents, and the status of their application. It also features a Victim Virtual Mailbox which provides secure and private communication to receive correspondence regarding their claim. An integration module will configure and integrate VCP with Oklahoma’s internal compensation claim processing system.

CA/NCF