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Information technology

iMPRoVE (Measures for Providers Responding to Victimization Experiences)

This easy-to-use tool can help organizations serving crime victims and survivors to measure service quality and outcomes. Use this free platform to collect, understand, and analyze the ways your program affects those you serve. RTI International and its partners manage the iMPRoVE project with support from OVC, the National Institute of Justice, and the Office on Violence Against Women.

Tech Safety App Version 2.0 Launched

View the updated mobile app, which provides survivors and advocates with information on safety and privacy, how technology can be misused, and what survivors can do about technology abuse.

New Publication on Using Technology to Communicate with Victims


Video calls, web chats, and other forms of virtual communication have become mainstream and offer opportunities to enhance victim services delivery. However, using technology to effectively communicate with victims and witnesses requires more than choosing the right software.

A new publication is available to help law enforcement-based victim service providers assess their readiness to use virtual communication technologies. Establishing or Enhancing Law Enforcement-Based Victim Services...

Understanding the Effects of the Pandemic for Domestic Violence Victims

November 2021

Hear from Federal Government representatives, researchers, and service providers about how COVID-19 has impacted the occurrence of domestic violence across the country as they cover—

  • an analysis of domestic violence calls,
  • the inequities experienced by underserved populations, and
  • the challenges service providers experienced and their innovative responses to help those in need.

OVC and the Office on Violence Against Women hosted this webinar on Friday, October 29, 2021.

Review the YouTube Terms of Service and the Google Privacy Policy

Use of Technology

Victim service providers can use technology to improve responses, services, and access for victims of crime.

OVC funds organizations that demonstrate innovative strategies to create, expand, or enhance the use of technology in innovative ways to interact directly with crime victims and/or to provide information, referrals, crisis assistance, and longer-term help.

The following resources provide information on using technology in crime victim services.

Mobile Apps for Crime Victims and Providers

The following mobile applications (apps) provide information and resources about various types of victimization.

The inclusion of a mobile app on this page does not constitute an official endorsement, guarantee, or approval by OVC.

Before downloading any app, you may be interested in reviewing information from the Safety Net Project, a project of the National Network to End Domestic Violence.

OVC-Funded Apps

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© National Alliance for Drug Endangered Children (see reuse policy).

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Cyber Civil Rights Initiative

This organization provides victims of intimate image abuse (nonconsensual intimate image sharing), and other forms of online abuse with support and referral services. Contact their toll free Image Abuse Helpline hotline at 844-878-2274. The Initiative also offers information for policymakers, attorneys, and others to help them understand and combat image-based sexual abuse.

Mobile Apps for Crime Victims and Providers Compiled by OVC

This section of the OVC site contains a list of free apps that provide information, support, and resources about various types of victimization. These apps were created by government agencies and non-profit organizations, and some apps were developed with funding support from OVC.

Agency's Use of Technology Best Practices & Policies Toolkit

When using technology, both victim advocates and survivors need to consider safety, privacy, and security. This resource provides guidance for programs that provide services to victims of domestic violence, sexual assault, stalking, and human trafficking on best practices to help maintain the safety and security of crime victims and their personal information. The toolkit was produced by the National Network to End Domestic Violence's Safety...

Technology Safety & Privacy: A Toolkit for Survivors

This toolkit contains safety tips, information, and privacy strategies for survivors of domestic violence, sexual assault, stalking, and human trafficking related to the use of technology. The toolkit was produced by the National Network to End Domestic Violence's Safety Net Project which develops resources and information on the use of technology for survivors and the agencies that support them.